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MicroGaming: Warning: Unrecognized game type

PostPosted: Sat Mar 13, 2010 4:25 am
by Gnug315
Hi. Pardon if this has been addressed already in the forums, but I couldn't find it anywhere when I looked.

For a while now, my PT3 v3.00 build 5.2 (and also builds before it) have given the following error when trying to import HU NLHE cashgame hands from Ladbrokes (MicroGaming):

"MicroGaming: Warning: Unrecognized game type: Hold'em (hand #xxxxxxxxxx)"

- with a seperate warning for every single hand # it tries to import.

These warnings come up every time PT3 begins autoimporting, and the HUD never appears. PT3 and the HUD work perfectly for all other networks and games (have not tried other microgaming sites).

Any help would be greatly appreciated.

- Gnug315

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Sat Mar 13, 2010 9:44 am
by kraada
This is a known issue which is resolved by upgrading to Beta 30.8, which is available on our download page.

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Tue Mar 16, 2010 5:03 am
by Gnug315
Thank you very much - problem solved!

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Thu Apr 01, 2010 4:20 am
by Yorkie6013
Ive just upgraded to v3.00 Beta 30.9 and am getting this same error wheras before the d/l upgrade, it was working fine.......any ideas?

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Thu Apr 01, 2010 5:04 am
by WhiteRider
Are you sure that you downloaded Beta 30.9 and not Build 5.2? (check the title bar of PT3)
MicroGaming hands are importing fine for me, so if it's not working for you in Beta 30.9 please report your problem.

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Thu Apr 01, 2010 6:06 am
by Yorkie6013
yea its definitely v3.00 beta 30.9

i'll submit a ticket.

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Mon Apr 05, 2010 3:36 pm
by pkrplayer
It cant identify hands from microgaming so the HUD dosent work :-(

Re: MicroGaming: Warning: Unrecognized game type

PostPosted: Mon Apr 05, 2010 3:55 pm
by kraada
That is for tournaments - we can't identify the window uniquely. It is something we plan to eventually work around, but I don't know at what point we'll get there.